Your Virtual Office Support
Allowing you more time with your customers and less time behind your desk
Allowing you more time with your customers and less time behind your desk
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About Us
The Virtual Assistant (VA) industry is growing as more and more small businesses and sole proprietors use this service to outsource their office work.
A VA is a skilled professional who provides services for business. The internet enables professionals to leave their corporate jobs and set up their own companies.
As independent contractors working from home, VAs use leading edge technology to communicate work assignments. This includes the internet, e-mail, disk transfer and even traditional methods as regular mail.
But why use Your Virtual Office Support as your Virtual Assistant?
The benefits are numerous:
the
- skills and knowledge
- ability to simultaneously see the big picture of your business while being detail oriented.
- a technological background
- a creative flair
- entrepreneurial spirit
- results
For more information, send us a request on our Contact Us page, or call (800) 916-2021
For over twenty years, Owner Phyllis Ouellette has built a diverse work background.
Starting as a Sales Clerk and eventual Manager in her family's antique business, she joined a Fortune 500 company in 1986.
Her thirteen years at the company brought several different job titles.
As a Customer Service Representative, she worked with insurance administrators to ensure accurate billing. This required accurate data entry utilizing multiple computer applications.
Later as a Training Consultant, she created presentations, training material, lesson plans and trainer guides. Phyllis became certified to complete in-house training of the MAGIC program. Her many training classes ranged from 5 to 75 participants.
Her last role at the Fortune 500 company was as a Project Manager. In this role Phyllis worked with the Customer Service Department on two large initiatives. The first was the coordination of a training event for 500+ employees as part of a job redesign effort. The second initiative was to design and develop certification modules for employees in the job, identifying any required remedial training to ensure consistency of skills and knowledge across the board.
Upon leaving the Fortune 500 company, Phyllis opened her own, home based, travel agency. For five years, she developed a client base with low cost, high quality travel arrangements with a concierge type of service.
In addition to operating Your Virtual Office Support, Phyllis is the Treasurer and Office Manager for her and her husband's construction business.
Starting as a Sales Clerk and eventual Manager in her family's antique business, she joined a Fortune 500 company in 1986.
Her thirteen years at the company brought several different job titles.
As a Customer Service Representative, she worked with insurance administrators to ensure accurate billing. This required accurate data entry utilizing multiple computer applications.
Later as a Training Consultant, she created presentations, training material, lesson plans and trainer guides. Phyllis became certified to complete in-house training of the MAGIC program. Her many training classes ranged from 5 to 75 participants.
Her last role at the Fortune 500 company was as a Project Manager. In this role Phyllis worked with the Customer Service Department on two large initiatives. The first was the coordination of a training event for 500+ employees as part of a job redesign effort. The second initiative was to design and develop certification modules for employees in the job, identifying any required remedial training to ensure consistency of skills and knowledge across the board.
Upon leaving the Fortune 500 company, Phyllis opened her own, home based, travel agency. For five years, she developed a client base with low cost, high quality travel arrangements with a concierge type of service.
In addition to operating Your Virtual Office Support, Phyllis is the Treasurer and Office Manager for her and her husband's construction business.
